Is it possible that you just don’t know what you don’t know? Talk to Steve; 30 years of professional services leadership and experience offers a whole new perspective – and opportunities.
Any business needs a plan, a roadmap, a direction. A strategic plan will enable you to see where your business is going over your timeframe, how it will be able to meet its goals, and measure the level of success from your efforts. Discuss this with Steve.
Imagine a vast improvement in your operational communications. Then, see an integrated, collaborative system of leadership with shared responsibility. Yes, it is possible and attainable. Just talk with Steve.
By Steven E. Sacks, CPA, CGMA, ABC Can quality customer service be defined? Can it be identified? How does it match up against consumers’ expectations? Can it be monitored? There are basic questions any public-facing business ought to… Read More
By Steven E. Sacks, CPA, CGMA, ABC As Dale Carnegie said, “To be interesting, be interested.” Has the art of conversation been lost? Has email or its younger brother, text messaging, become the new normal; the standard approach… Read More
By Steven E. Sacks, CPA, CGMA, ABC In the years following the Great Recession, companies have decided to do less with more. How they make a decision on whom to keep is open to much debate. Are the… Read More