You Want an Open Culture? Let Your Employees Share Their Thoughts

By Steven E. Sacks, CPA, CGMA, ABC You are in a boardroom or a staff meeting room. The CEO or someone else in charge has offered the opportunity for employees to make a suggestion or share an idea…. Read More

CPA Firms Can Benefit by a Strong Internal Communication Culture

By Steven E. Sacks, CPA, CGMA, ABC A local reporter or a potential client contacts your firm after visiting its website. The website may not have provided sufficient information, raised questions, or caused confusion. Now he or she… Read More

Voice Mail Still Serves a Purpose

By Steven E. Sacks, CPA, CGMA, ABC In a previous posting I discussed the importance of thinking through a response to an email that caused you to become angry or frustrated. Even though email (and texting) has become… Read More

Take That Extra Breath With Email

By Steven E. Sacks, CPA, CGMA, ABC Email has proven through the years to be a convenient and efficient tool for communicating with bosses, colleagues, clients, vendors, friends and other groups and individuals. Email is also a tool… Read More

Have a Real-Life Conversation

In my blog entry about making memorable presentations, I mentioned the word authentic. The noun version, authenticity, is something we pine for these days. Whether from our political leaders, bosses, colleagues and friends, authenticity, like reputation, is an… Read More