We Hear But Do We REALLY Listen?

By Steven E. Sacks, CPA, CGMA, ABC Do you ever find yourself speaking to someone and notice that they are battling you and their iPhone? A quick glance here, a one- or two-word text response there. Unfortunately, it… Read More

There’s No Secret Sauce for Developing Good Business Relationships

By Steven E. Sacks, CPA, CGMA, ABC Business can usually be conducted by phone, Skype or in person. It really doesn’t matter the approach; what is important is how you comport yourself — irrespective of whether the individual(s)… Read More

You Are a Font of Knowledge. So Why Aren’t You More Successful?

By Steven E. Sacks, CPA, CGMA, ABC Technology has overtaken the traditional forms of communication that include face-to-face interaction, telephone conversations and of course, the handwritten or typed note slipped into an envelope, affixed with a stamp and… Read More

Political Correctness or Just Common Courtesy?

By Steven E. Sacks, CPA, CGMA, ABC The 2016 presidential campaign had been engulfed in the battle for and against political correctness. What people thought but never verbalized—at least in a large company of people—had made the art… Read More

Voice Mail Still Serves a Purpose

By Steven E. Sacks, CPA, CGMA, ABC In a previous posting I discussed the importance of thinking through a response to an email that caused you to become angry or frustrated. Even though email (and texting) has become… Read More