Solutions to Results
Posted on September 5, 2017 by Steven Sacks
By Steven E. Sacks, CPA, CGMA, ABC Often, we are more concerned about getting out a message that we don’t stop to think whether the delivery mechanism matches the nature of the content. In a face-to-face conversation, the… Read More
Category: Articles Tags: communication efficiency, effective communication, firm image, first impression, positive image, receptionist, steve sacks, telephone etiquette
"In my early career, I found that leaders—and the consultants in the profession—are quick to point out the problems and barriers we face, but identifying the problem just wasn’t enough."
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